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XpServ

XpServ

XpServ is the first product in the series of SaaS products hosted on cloud from ‘ampro’ – amitysoft product development team. This product is for repair and maintenance service providers. Whether it is a single person company or of several thousand – XpServ scales for delivering services professionally and help growing the customer base.

Core features of this product, which can be accessed through internet through mobile are:

  • First company to develop solutions based on IBM’s Java framework way back in 1998.
  • contracts
  • AMC Billings – System will take care of AMC billings & will track accounts
  • AMC services tracking – Easily track delivery of committed AMC service
  • AMC reminders – Don’t loose customers; automatically renew AMCs on time
  • Service Requests/ Complaints – Allow customer to log requests/ complaints
  • Allotting request to technicians – Assign jobs to technicians for attending
  • Service execution & customer acknowledgement – mobile based feedback
  • Android mobile interface – Don’t need computers, an android phone is fine
  • Uploading current customer contacts, AMC details – Start with your customer base
  • Default templates for AMC – Professional ready to use AMC templates Service metrics for customer and service technicians - Improve customer
  • confidence
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